![]() Note: We have more such stories in our dedicated T-Mobile Section so be sure to follow them as well. We will update this article once we get more information so make sure you stay tuned. It is still unclear what is causes the iPhones to drop connection so often. If you are facing the very same issue, resetting the network settings and restarting the phone has fixed the problem for many. It looks like 5G still has some compatibility issues to sort out. T-Mobile subscribers say they have switched back to LTE, which despite having less speed has reliable connectivity. Whatever the reason might be, the no internet issue has ruined the 5G T-Mobile for iPhone 13 users. Having said that, the issue seems to be more prevalent on iPhones compared to other devices. The network seems to correctly instruct the UE what to do, and iOS either just ignores it (and stays locked on SA) or drops the data session entirely, forcing you to toggle Airplane Mode / restart CommCenter (which can only be done via restarting the entire device). This issue doesn’t have to do with SA or NSA, from what I can tell – it has to do with how iOS handles the handoff. My iPhone 12 runs NSA only (SA support for T-Mobile was introduced in iOS 14.5), and it works fine. Some users say that the issue is related to how the network switches from Standalone to Non-Standalone mode and vice versa, indicating that the issue is with the network itself. Moreover, a handful of Android users have also reported the issue, but it looks like the problem is not that prevalent for some compared to others. Some people have also reported the issue on the iPhone 12 and say that the issue affects those on iOS 14.4 or later. Upon further investigation, it looks like the T-Mobile no internet issue isn’t limited to the iPhone 13. Today, again with no data when switching. Second day, I was in and out of various coverage areas with no issue sat all. The first day with the 13, it happened and I forced LTE only. And it’s especially annoying since it’s not consistent at all. I posted about it a few days ago in another thread. regular 5G ? My wife has iPhone 13 and hers behaves same as mine. Anyone got any idea why when I hit 5G UC locations my web browsing and web usage slows down quite a bit vs. In the image below, you can see that despite having full signal strength, the user is unable to connect to the internet. Users say they have to turn off 5G and switch to 4G manually to restore internet connectivity, which is really frustrating for many. ![]() Having said that, it seems that some iPhone 13 T-Mobile subscribers have no internet connection despite getting a strong 5G signal. The main difference between the two is that SA connects directly to the 5G core whereas NSA connects to a 4G core. They are also the first operator in the world to make use of the standalone mode which they claimed improved the overall coverage.Ĭomparing Standalone mode to Non-standalone mode, the latter required the presence of an LTE cell. T-Mobile is also one of the few providers that have already made the switch to 5G. This allowed them to reach out to new users and drastically increase their user base. Last year, T-Mobile merged with Sprint with the former now owning Sprint wholly. It is the second-largest wireless network provider in the country with more than 104.8 million users. If you live in the US, you must have heard of T-Mobile at some point in time.
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